Welcome to Victory Insurance & Services Inc website (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

 

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Identification Information: Name, address, phone number, email address, date of birth, Social Security number, and other identifying information.

Financial Information: Bank account details, credit card numbers, income, and other financial details.

Technical Information: IP address, browser type, and other technical information collected when you visit our website.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To process applications, manage policies, and handle claims.
Customer Service: To respond to your inquiries, fulfill your requests, and provide support.
Marketing and Communication: To send you information about our products, services, and promotions.
Legal Compliance: To comply with legal and regulatory requirements.
Improvement of Services: To enhance our products and services, and improve our website’s functionality.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors and partners who assist us in providing our services.
Affiliates: Our affiliated companies for administrative and operational purposes.
Legal and Regulatory Authorities: When required by law or to protect our rights and interests.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure data storage facilities. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Data Breach Response
In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Opt-Out: You can opt-out of receiving marketing communications from us.
Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
Consent: We obtain your consent for collecting and using your personal information, especially for sensitive data and marketing purposes.
Automated Decision-Making: If we use automated decision-making processes, you have the right to understand how these processes work and to request human intervention.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Victory Insurance & Services Inc.
5835 EXECUTIVE CENTER DRIVE SUITE 101B,

CHARLOTTE NC 28212
info@victoryinsuranceinc.com
704-885-5240